Refund Policy

1Before you pay

Reading your policy and showing you how many things we found costs nothing. You pay only to open the full report.

2What you pay for

Each policy report costs ₹99, one-time, including GST. The price is shown before you upload the policy and again before you pay. You won’t be charged anything you didn’t see first.

3How reports are delivered

In/Ctrl is a digital service. Nothing is shipped.

• Your report appears on screen once we finish reading your policy, usually within a few minutes.
• We also send it to the email address or WhatsApp number you give us.
• If we can’t read your document, for example a blurred scan or a password-protected PDF, we’ll tell you, and you won’t be charged for it.

4Refunds

If a paid report doesn’t tell you anything useful, write to us within 7 days of receiving it and we’ll refund you in full. We may ask what was missing so we can improve, but you don’t have to justify the request.

5Failed or duplicate payments

If money left your account but the payment failed, or you were charged twice, the extra amount is usually reversed automatically within 5 to 7 working days. If it isn’t, write to us with your payment reference and we’ll sort it out.

6How refunds are paid

Approved refunds go back to the original payment method within 7 working days. Your bank or card issuer may take a few more days to show it.

7How to ask for a refund

Email support@beinctrl.com from the address you used with us, with your payment reference if you have it. We’ll reply within 2 working days.