Contact

1Help with your report

Write to support@beinctrl.com from the email address you used with us. We reply within 2 working days. We don’t make sales calls, and we’ll never ask for your bank details or an OTP.

2Privacy and data requests

To see, correct or delete your data, or to withdraw your consent, write to privacy@beinctrl.com. We reply within 30 days. Our Privacy Policy explains your rights in full.

3Grievance Officer

If we haven’t resolved your concern, contact our Grievance Officer:

• Grievance Officer, In/Ctrl
• Email: grievance@beinctrl.com

We acknowledge complaints within 48 hours and aim to resolve them within one month.

4Company details

• Our company is being registered. Its legal name, registered office, CIN and GSTIN will be published here as soon as they are issued.
• Website: beinctrl.com

5Complaints about your insurer

We’re not your insurer and can’t decide claims. If your complaint is about a claim or your policy, start with your insurer’s grievance team. If they don’t resolve it, or don’t reply within 30 days, you can escalate to IRDAI’s Bima Bharosa portal or to the Insurance Ombudsman.